Privacy Policy
Last updated: March 2026
1. Our Commitment to Privacy
QuoteBolt ("we", "our", "us") is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains what information we collect, how we use it, who we share it with, and your rights regarding that information.
2. What Information We Collect
We collect the following categories of information:
Account Information
- Full name and email address
- Password (stored as a secure hash — we never store your plain-text password)
Business Details
- Business name and ABN
- Phone number
- GST registration status
- Hourly rate and default payment terms
Quote and Invoice Data
- Job notes and descriptions you provide
- Client names, emails, and phone numbers you enter
- Generated quote and invoice content
- Quote approval status and client responses
Usage Data
- Browser type and device information
- Pages visited and features used
- IP address and general location (country/state level)
3. How We Use Your Information
We use your information solely to provide and improve the QuoteBolt service:
- To create and manage your account
- To generate AI-powered quotes and invoices using your job notes and business details
- To send quotes and invoices to your clients on your behalf
- To process payments via Stripe where you have enabled that feature
- To send you service-related notifications (e.g., client approval alerts)
- To improve the platform and fix technical issues
- To comply with our legal obligations
We do not sell your personal information to third parties. We do not use your data for advertising purposes.
4. Third-Party Services
QuoteBolt uses the following third-party services to operate. Each has its own privacy policy and data handling practices:
Supabase
Database and user authentication. Your account data and quote data is stored in Supabase.
View Supabase Privacy Policy →Stripe
Payment processing. Used only if you connect a Stripe account to collect deposits from clients. Stripe handles all card data — QuoteBolt never stores payment card details.
View Stripe Privacy Policy →Anthropic (Claude AI)
AI quote generation. Your job notes and business details are sent to Anthropic's API to generate quote content. Anthropic's data retention policies apply to API usage.
View Anthropic (Claude AI) Privacy Policy →Resend
Email delivery. Used to send quotes and notifications to your clients.
View Resend Privacy Policy →Twilio
SMS notifications. Used to send SMS alerts when a client responds to a quote (if enabled).
View Twilio Privacy Policy →5. Data Storage and International Transfers
QuoteBolt stores data using Supabase, which may store data in Australia or overseas (including the United States). By using QuoteBolt, you consent to your information being transferred to and stored in these locations.
Where data is transferred overseas, we take reasonable steps to ensure it receives a similar level of protection as required under Australian law.
6. Cookies
QuoteBolt uses cookies and similar browser storage (including localStorage) to:
- Maintain your login session
- Remember your preferences within the app
We do not use cookies for advertising or cross-site tracking. You can clear cookies and local storage via your browser settings, though this may log you out of the app.
7. Your Rights
Under the Australian Privacy Principles, you have the right to:
- Access the personal information we hold about you
- Correct inaccurate or out-of-date information
- Delete your account and associated data
- Complain about how we handle your information
To exercise any of these rights, contact us at the email address below. We will respond within 30 days.
If you are unsatisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
8. Data Retention
We retain your account data and quotes for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or compliance purposes.
9. Security
We take reasonable steps to protect your information from unauthorised access, loss, or misuse — including encrypted storage, secure connections (HTTPS), and access controls. However, no internet service is completely secure, and we cannot guarantee absolute security.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or an in-app notice. Continued use of the service after changes take effect constitutes acceptance of the updated policy.
11. Contact Us
For privacy-related questions, access requests, or complaints, contact us at:
quoteboltau@gmail.com